BzzzzKill
Warranty Information
LIMITED WARRANTY COVERAGE
BzzzzKill warrants that our products will be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of original purchase. This warranty is provided to the original purchaser only and is non-transferable.
WHAT THIS WARRANTY COVERS
This limited warranty covers defects in manufacturing, materials, and workmanship in your BzzzzKill device. If we determine that the product has a manufacturing or materials defect, we will, at our option, repair or replace the product at no charge.
WHAT THIS WARRANTY DOES NOT COVER
This limited warranty does not cover damage resulting from:
- Improper installation or failure to follow installation instructions
- Accidents, misuse, or abuse
- Unauthorized modifications or repairs
- Environmental factors or electrical disturbances
- Normal wear and tear
- Use with incompatible equipment or systems
- Damage during transit when returning the product
Additionally, this warranty does not cover any instrument (guitar) into which the BzzzzKill has been installed. The non-invasive nature of BzzzzKill installation means there should be no damage to your instrument, but any modifications or adjustments to your instrument are solely your responsibility.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service, please contact our customer service team at service@bzzzzkill.com with:
- Your order number and date of purchase
- A description of the issue you are experiencing
- Photos or video demonstrating the problem, if possible
Our team will guide you through the troubleshooting process. If we determine that a warranty claim is necessary, we'll provide instructions for returning the product. Do not ship the product back without first obtaining a Return Authorization (RA) number.
WARRANTY RETURN SHIPPING
For warranty claims:
- BzzzzKill will cover the cost of return shipping for confirmed warranty issues
- The customer is responsible for properly packaging the product for safe return
- BzzzzKill is not responsible for damage or loss during return shipping
- Replacement products or repaired products will be shipped to you at our expense
LIMITATIONS
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. BZZZZKILL SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ADDITIONAL RIGHTS
This warranty gives you specific legal rights, and you may also have other rights which vary from province to province and country to country. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.